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Contact Praxion

Praxion is built and run from Madrid. Real humans reply, usually within one business day — pick the mailbox that matches what you need.

Madrid · © 2026 Praxion · agent v0.4.5

01Write to us

Every address below is a real mailbox and reaches the team that owns that topic.

Sales A walkthrough of the agent and the optimizer, a trial extension, Enterprise pricing by contract, or a security review with your team. Enterprise is negotiated per database, subject to a minimum commitment, and includes AWS PrivateLink / Azure Private Link plus the hash-chained audit log. sales@praxionapp.com Support Anything about your setup: connecting a database, an agent that reads NOT RUNNING, query text that does not appear, or a container that exits on start. Email/chat support is included from Starter; Growth adds priority support. support@praxionapp.com Privacy Data protection requests, the Data Processing Agreement, subprocessors and international transfers, or a vendor questionnaire about how database telemetry is handled. privacy@praxionapp.com General Anything else, or if you are not sure which address applies — it will be routed to the right person. general@praxionapp.com

02Start without talking to anyone

Praxion is self-serve from the trial upwards: 15 days free with 1 database and 75 Text-to-SQL queries, then Starter (up to 2 databases) or Growth (up to 10 databases). No query metering, no seat licensing and no surprise overage invoices — every plan is billed per connected database, per month.

Only one thing is not self-serve. Enterprise connectivity over AWS PrivateLink is provisioned on request: we set up a VPC endpoint service against your AWS account first, and only then does a private DNS name exist for the agent's CONTROL_PLANE_URL. That is a conversation, which is why it lives behind sales.

03Answers before you write

Most questions are already documented. The ones people ask first — what leaves your network, what happens if a suggestion is wrong, what happens if Praxion goes down, whether Text-to-SQL is safe, and why PrivateLink and not just HTTPS — are answered on the home page under Frequently asked.

For how the platform is put together, read Security & Trust. For operational detail, the runbooks cover the control plane end to end.

Useful before you write

Frequently asked questions → Security & Trust → Quickstart — Connect Your First Postgres Database → Data Processing Agreement →

Reading a lot before deciding?

Browse the documentation hub or talk to sales — whichever is faster for you.

Browse the docs → Talk to sales →